Terms & Conditions

Use of our website

Access to and use of our website and the products and services advertised or available through this website are subject to the following terms and conditions. By accessing our website, you are agreeing to be bound by all of these terms and conditions.

Our terms and conditions may be updated from time to time without notice to you. Therefore, you should check this page regularly and review any changes which may have been made. If at any time you do not agree to our terms and conditions in full, you should not use our website. We reserve the right to change services, refuse service, terminate accounts, remove and/or edit our content at any time. This is our sole discretion.

Refunds Policy
All sales are final. We do not offer refunds or exchanges for incorrect purchases made by you. Or, your change of mind once fabric has been cut. Please follow the necessary care instructions as outlined within/for any type of product description. As we will be unable to accept claims on fabrics which have been laundered or cared for incorrectly.

The colour of fabrics as shown online by us cannot be a guarantee, for how they appear in reality. Due to technological device discrepancies eg. ‘variances beyond our control such as computer monitor settings’.

In the unlikely event that we have sent you the wrong fabric/item, or you find that your fabric/item is faulty, we will replace your fabric/item at no charge. If we are unable to do this due to a product being unavailable at the time. We will refund/replace/substitute or give a credit note for both the fabric/item cost and/or the postage fee (if applicable). All claims on faulty items must be made within 14 days of purchase & proof of purchase must be provided. To make a claim please email us at info@bonfabrics.im at your earliest convenience.

Sales Terms
By placing an order via our website you warrant that you are of legal age to form a binding contract. You undertake to provide true, accurate, current and complete information about yourself, where prompted by our website’s registration form/s. You warrant that you are the authorised user of any credit or debit card used to place your order on our site. If you provide any information that is untrue, inaccurate, not current, or incomplete or you are not the authorised user of the credit or debit card/s used within any transaction/s. Or, we have any reason to suspect information is inaccurate or incomplete or unauthorised, we will have the right to suspend or terminate your use of our website and refuse current or future use of our website. You are therefore responsible for maintaining the confidentiality of your account details and password, and for restricting any unauthorised access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Make sure they are kept safe and agree to notify us of any misuse or breach of your security.

The colour of fabrics as depicted online cannot be guaranteed by us due to elements beyond our control such as variances in computer monitor settings etc. We always do our best to accurately describe each of our products, however if you are slightly unsure. Or, have any doubt whatsoever of the colour, weight, style, grain or pattern of any of our fabrics, as described/shown online.

We would strongly recommend to order a sample before purchasing, and/or call into us in person prior to purchasing. Fabric prices within our online store, may at times be set separately from our physical shop, and therefore may differ from our in-store prices. This can be due to many different factors including: changing of currency rates, as well as changes to our handling and/or administrative costs. We do not offer refunds or reimbursement if you find the same fabric at a lower price in-store or anywhere else on-line, due to sale prices, or reduction of prices on products within our shop.

We will always endeavour to supply all the orders which you place, and which are accepted by us through our website. However, order placement and acceptance do not constitute an obligation by us to supply any goods to you, until you have received confirmation of your order from us.


Gift Vouchers
Bon Fabrics gift vouchers are redeemable in-store only.

Gift vouchers may be used to purchase fabric samples, fabric, yarn, gifts, or any other product within our store.

Gift vouchers may be presented more than once up to the value of the voucher, no change will be given.

Gift vouchers cannot be redeemed for cash.

Gift vouchers are non-refundable and non-returnable.

Bon Fabric will not and cannot be held responsible for lost or stolen gift vouchers.

We reserve the right to refuse to accept a gift voucher as payment where it reasonably suspects that the gift voucher may have been stolen/copied represented or obtained in any illegal way.

Gift vouchers are valid for 12 months from the date of purchase. Any remaining balance/s after this date will become void.


Shipping Terms for Purchases
Local: Isle of Man/UK Addresses.

We use standard flat rate postage costs for these destinations unless you specify a non-standard delivery at point of purchase. These prices may fluctuate due to circumstances beyond our control. We will always endeavour to provide reasonable postage and packing costs to all our customers. You will be advised of postage costs prior to making a final payment. If you are not at home during delivery, drivers/delivery personnel may have an ‘authority to leave’ your items/purchase if they can find a secure place (out of street view) within which to leave your parcel. If no secure place is found they will leave a card to call.

Approximate delivery times are as follows (unless otherwise indicated):

Isle of Man: 2-3 Working Days

UK: 3-6 Working Days

Rest of the world: To be confirmed 3 days after placing order.


Use of our website
We are permitting you a limited license to access and use of our website, for viewing and purchase of goods. This license does not include any downloading, copying or distributing any of the information from our website either for yourself or a third party. Such as, caching, unauthorized hypertext links, copying unless for personal use. Intellectual property rights for all the software, contents etc made available to you or through our website remain our property. You are not permitted to publicise, manipulate, distribute or otherwise reproduce or misrepresent any of the content within and made available to you through our website.

We will report any criminal activity and disclose your identity to the relevant agencies. If you are found to have committed or encouraged any criminal offence to take place. Such as, transmission or distribution of any virus, trojan, worm, or such. Or post any other material which is malicious, technologically harmful, in breach of confidence, offensive or obscene, hack into any aspect of our website, corrupt our data, cause annoyance, send SPAM, send any unsolicited advertising; or attempt to affect the performance or functionality of our business, using any means or use of and through our website.

Disclaimer & Indemnity
Other than as required under applicable consumer protection laws, and current GDPR guidelines. Under no circumstance will we be liable for any loss or damage caused by your reliance on information or products obtained through our website or a linked website. You expressly understand and agree that we and our related companies, subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from the use of our website, content or any related services.

You agree to indemnify and hold us (and our officers, directors, agents, related companies, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable legal fees, for or arising out of or related to your breach of these terms and conditions, or your violation of any law or the rights of a third party. Use of our website is seen as agreeing to these terms and conditions.

Prices – All prices shown will be in UK Sterling. Any additional taxes or levies that are imposed will be due to your geographical location (Isle of Man) or (UK) and are your responsibility.

Governing Law – The laws of The Isle of Man will govern these terms and conditions and the contractual relationship between us.

Electronic Communication – You consent to receiving communications from us electronically and we consent to receiving communications from you electronically. We will communicate with you by email or by posting notices on the website.

No Waiver – If we do not exercise or enforce any right available to us under these terms and conditions, it does not constitute a waiver of those rights.

Severability – If any provision or part thereof of these terms and conditions becomes or is held to be invalid, unenforceable or illegal for any reason, that provision or part thereof shall be severed from the remaining terms and conditions, which shall continue in full force and effect.


Privacy Policy
At Bon Fabrics, we respect our customers right to privacy and agree to abide fully, where applicable, by the European Union’s General Data Protection Regulation act (GDPR). Please read our policy before submitting any personal information. By using our website, you are accepting and agreeing to our practices as outlined below:

We, being Bon Fabrics Isle of Man are the data controller and can be contacted via email at our address listed below with any questions about our Privacy Policy or the handling of your information.

Providing personal information is not mandatory to use our website. We collect personal information such as names, addresses, email addresses etc. only when voluntarily submitted by our visitors. This is used only for the purpose as defined at the time of collection, unless you give us permission to use it in another manner. Providing your information on our website will not result in unsolicited emails. We will never share your personal information with third parties (apart from those identified in this Privacy Policy) or transfer your personal information internationally.


Your personal information is not used to make automated decisions.

You are responsible for maintaining and promptly updating your personal information for accuracy and completeness. You have the right for your personal information to be removed from our database if so requested.

You are responsible for all actions taken with your username, email and password. We recommend that you do not share such information with third parties.
Our store is hosted on TSO Host and we have a Data Processing Agreement in place with a secure payment gateway First Data, which provides us with an e-commerce solution that allows us to sell our products and services to you. Your order information will be stored securely on a secure server behind a firewall with encryption through the Payment Card Industry Data Security Standard (PCI-DSS).

We may use Google Analytics to obtain anonymised data about our website (such as unique visitors and the number of visits). This anonymous data is stored by Google Analytics for a period of 26 months in accordance with its policy, following which it is deleted.

We may use cookies to provide a personalised shopping experience. A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to recognize and tailor our website to you and it won’t harm your computer. We may use Mailchimp or a similar service to manage our mailing list. Only once you sign up to our mailing list such service may be able to access the information you have provided. You are able to update your email marketing preferences via the links provided in the footer of any such service which we might use, during hosted correspondence. You may also unsubscribe at any time from our mailing list and you will find options for doing so at the end of the correspondence.

Alternatively, you may email us to have this request actioned. When you click on the links on our store, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Who we are
Our website address is: http:/www.bonfabrics.im

What personal data we collect and why we collect it.



When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


How long we retain your data.  If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To contact us with any questions, or to update or change any of your account information. Please email us at: info@bonfabrics.im.


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© Bon Fabrics Isle Of Man 2020